How to Fix iTunes Error 3014 When Updating/Restoring iPhone

An Apple user posted the above complaint on Apple’s official customer care website. But many of us may not understand what iTunes error 3014 stand for or why iTunes is encountering an error while updating/restoring their iOS.
What is iTunes Error 3014?
iTunes error 3014 is one of the restore/update error codes when iTunes cannot access Apple’s iOS software update server. You may keep getting this error on your iTunes if you don’t get to know what is causing the error message.
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Here are some iTunes or iPhone issues that can cause iTunes error 3014:

Incomplete iTunes installations or corrupted/outdated versions of iTunes.

Virus or malware infection on the computer where iTunes is installed.

Corrupt iTunes related components in the Windows registry.

Other programs overwriting iTunes or stopping it from working properly.

Wrong computer date and time.



2 Update iTunes

Updating your iTunes software is a good way to get rid of iTunes error 3014. This was found out from many iTunes users’ testimonials as regards to solving this issue.


On Mac: Launch iTunes and click on the following tabs “iTunes > Check for Updates”. Then install the latest version of iTunes by following the onscreen guide.


On Windows: Launch iTunes and click on the following tabs “Help > Check for Updates”. Then install the latest version of iTunes by following the onscreen guide.


3 Adjust the Date and Time Settings on PC

iTunes Error 3014 may arise due to wrong Date and Time settings on your PC. Wrong date and time settings on your PC would lead to confusion zone confusion while communicating with Apple servers. The best way to avoid this error in such as case is to check your date and time.

Step 1: Open Settings menu on your PC. Choose Date & time.

Step 2: On the right panel, switch “Set time automatically” and “Set time zone automatically” off and switch them on again.


4 Check Your Security Software

Your Windows firewall may be the reason why iTunes is not working properly as it should. So, just turn it off before updating/restoring your iPhone, then turn it on to protect your computer from malicious threats.

Step 1: Open “Control Panel” and click on “System & Security > Windows Defender Firewall”.

Step 2: Turn Windows Defender Firewall off. You can now update your iPhone via iTunes, then turn Windows Firewall on later.


5 Check and Edit the Hosts Files

Editing the host files should be your last resort when fixing iTunes error 3014.

Step 1: Launch Notepad and click File.

Step 2: Open and navigate to this file location: C:\WINDOWS\System32\drivers\etc and open “hosts” file.

Note: Make sure you have changed the view options to All Files from the drop-down arrow on the bottom right of the dialogue box.



Step 3: When you see the hosts file, paste this line at the end: 74.208.10.249 gs.apple.com and save it.



Step 4: From your browser, open https://support.apple.com/en-us/HT201442. If you have done this step correctly then it will lead to Cydia website.

Step 5: Remove the following lines in your host's file:

74.208.10.249 gs.apple.com

127.0.0.1 gs.apple.com

Step 6: After removing these lines, save the hosts file. Then open your browser and go to https://support.apple.com/en-us/HT201442. It should direct you to Apple’s website.

If you have done the steps successfully, you would be able to restore/update your iPhone now.
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